Hallo Nach einigen Problemen mit Updates entscheiden, i neues Geschäft zu installieren .... aber ich frage mich, ob es möglich ist, die alten Shop-Artikel und Kunden in neue zu importieren ... irgendwelche Ideen oder Lösung ??
Firstable, i remember you did a "Smalltalk" with barbara and your preferred language was english. What kind of update problems do you have? Did you discussed them publicly or opened a ticket? The decision to install/realize a new shop is perhaps not the right way and necessary. But to answer your question: A clean import of your needed data is possible with the importer. The current/latest version is available in your account. Please note that the import just works with/depends on the right version. For older shop versions you can use the older one.
thank you developer ..and yes i prefer english . first when i perform the update i got this message : 'Unser Geschäft ist im Moment Wartung durch nicht erreicht werden kann. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut.' mein Geschäft http://www.tinte-toner-xxl.de/ i opened a ticket and they say i have to update my 'index-USERMOD.html' and i don't know how . so i will try to make new shop and import the old one in it i did this before but the new shop was asubdirectory in the old one and nothing change but the main page so what should i do to make new shop contains every thing from old one ??
Safe the file "index-USERMOD.html" and delete it. login as admin an clean the cache. malke the other updates you need. and then make a new copy of the file "index.html" as "index-USERMOD.html" compare the old indey-USERMOD with the new one and take ypur changes in it.
Just few more questions: Did you customized your template? If yes, did you released your system without the necessary modifications of your customized files!? I am just surprised about barbaras answer/instructions.
thank you barbaras i did what you said and my shop is ok now developer thanx for your support every thing is ok now ...and yes i customized my shop and did what barbaras said and its ok now but small problem about the category selection box does it because the same file update ?
@Developer Ich antworte besser in deutsch Es gibt einen weiteren Fred mit einem Update-Problem von (Link nur für registrierte Nutzer sichtbar.). Wilken war der Meinung, dass das Problem an einer index-Usermod.html liegt, die aktualisiert werden muss, damit der Shop wieder aufrufbar wird. Da er aber wohl noch auf die aktuelle Version gehen möchte, würde ich die index-USERMOD.html sichern (auf den PC) und im Shop löschen, dann die Updates auf die gewünschte Version machen und zum Schluss die Index-Usermod neu erstellen. Ist das falsch?
Was meinst Du mit einen weiteren Fred? Oder wolltest Du Thread sagen? Wenn Wilken sich das tatsächlich angeschaut hat, dann wird das so stimmen. Aber, so wie es aussieht, läuft wohl jetzt! Gut gemacht, barbara.
i mean that box where you can specify catigory and then a produt of that category the i attach you after update it's missing
Hi Stefan! You said that you customized/modified your system. The major question for me is: May this secondly problem caused by yourself or is it an update issue like the first one? Difficult to give you a) a satisfied answer and b) to locate the problem without an access to your shop. To delimit it, i would open a ticket.
hi developer the problem caused by the update yes but now i restore my shop from a backup to get that box now .....and sudnlly i cant access my shop again i got these errors : WARNING(2): "session_start(): open(SESSION_WRITE_DIRECTORY/sess_f9603801caa785693d8cea31a37d678d, O_RDWR) failed: No such file or directory (2)" in /homepages/26/d349999767/htdocs/gx3/includes/application_top.php:293 (Details) WARNING(2): "session_start(): Cannot send session cache limiter - headers already sent (output started at /homepages/26/d349999767/htdocs/gx3/gm/classes/ErrorHandler.php:197)" in /homepages/26/d349999767/htdocs/gx3/includes/application_top.php:293 (Details) WARNING(512): "SQL Error" in /homepages/26/d349999767/htdocs/gx3/inc/xtc_db_error.inc.php:34 (Details) WARNING(2): "Unknown: open(SESSION_WRITE_DIRECTORY/sess_f9603801caa785693d8cea31a37d678d, O_RDWR) failed: No such file or directory (2)" in Unknown:0 (Details) WARNING(2): "Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (SESSION_WRITE_DIRECTORY)" in Unknown:0 (Details) you can see t here : http://www.tinte-toner-xxl.de/ by the way i open aticket and no reply till now !
You are writing that you restored your shop from a backup. For further informations: Can you describe how you did it and especially what kind of data you have restored? But after restoring you cleared the cache, right?
ok ! before i update th shop i downloaded the whole files from FTB server into my computer .....in C:\OldShop and after updates problem i deleted the new shop from FTB server and upload the old one. yes i cleared the cash
Just deleting the old and transfering the new files without a installation? There are many ways to make a restore: One of them is to set the rights on FTP automatically by a standard installation. After that you can restore your database. For the first scenario you have to set manually the correct rights of the concered folders and files on FTP! I think you didn´t made it. Wich folders and files are concered depends on your version and is written in the manual. I know that the installation instructions are in german, but did you tried to read them, even your understanding of the german language isn´t good? There are many helpful and useful informations.
yes i transfering without installation! should i do it with installation ...if yes how where can i find the installation for my old shop ...and if i do install can i lose any customization of my shop .....??? and can i connect to my old database?
thank you Developer ! but can you explain more in how i can restore my old shop from the backup that i saved in my C drive?? you said there are many ways ....!
hello developer i update my shop again it's ok but the same old problem some fetures are missing can you help please !
I would like to help you, but unfortunately I can only repeat myself, if you mean your second problem: You said that you customized/modified your system. The major question for me is: May this secondly problem caused by yourself or is it an update issue like the first one? Difficult to give you a) a satisfied answer and b) to locate the problem without an access to your shop. To delimit it, i would open a ticket.