Unexpected Server Error Function get_magic_quotes_gpc() is deprecated

Thema wurde von john_hughes, 6. Juni 2020 erstellt.

  1. john_hughes

    john_hughes Neues Mitglied

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    I.'m brand new to gambio trying to get shop set up and receiving this message

    Unexpected Server Error
    Function get_magic_quotes_gpc() is deprecated
     
  2. Moritz (Gambio)

    Moritz (Gambio) Administrator
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    Hello John,

    on which page does this error occur?
     
  3. john_hughes

    john_hughes Neues Mitglied

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    when I click on blue tab I've arrowed
     

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  4. Moritz (Gambio)

    Moritz (Gambio) Administrator
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    Please check the Logging Options (Shop Settings > System Settings > Logging Options) and ensure E_DEPRECATED errors will be suppressed. If this does not help, please create a support ticket and store the access data (FTP data and admin login access data) in the customer portal so that we can investigate the problem more closely.

    I just see, you are using the shop version 3.12. The highest supported PHP version is 7.2. I guess you have 7.4, because get_magic_quotes_gpc is only deprecated since PHP 7.4. You should switch to PHP 7.2 in the settings of your server (ask your hosting provider for help). Here you can see the supported PHP versions: https://tracker.gambio-server.net/projects/gxdoc/wiki/Unterstützte_PHP-Versionen
     
  5. john_hughes

    john_hughes Neues Mitglied

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    i am trying to update Update from 3.12.0.x to 4.1.1.0
    I assume this will be better for me to have latest version with all improvements?
    hope to hear back soon
     
  6. Moritz (Gambio)

    Moritz (Gambio) Administrator
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    I recommend to wait for the 4.1.1.1. The release is planned for tomorrow.
     
  7. john_hughes

    john_hughes Neues Mitglied

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    I don't quite know what to do now as this is in my portal and I don't know how to delete it?
    All very very difficult as it always german language and keep having to translate
    Is there a way of setting to default gambio always to English?
    Do I have to pay also the
    TOTAL PRICE
    € 198.00 plus 19% VAT
    Yesterday I paid the support
    you have just booked the Gambio GX4 software package (EUR 0) + 12 months of support (EUR 153.51) - thank you!
    Is the €198 on top of this?
    I check my bills page and the €153.51 not there?
     

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  8. Wilken (Gambio)

    Wilken (Gambio) Administrator
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    Hi John,

    at first: I'm sorry that not all our pages are available in english, that's something we're working on, albeit this will take some more time. If any questions arise feel free to ask here, this is a good place to do so, so you're welcome.

    Now let's go on with your problem. You're located on our Update Assistant page in our customer portal. There you have 2 basic options: You might download the update package for your shop to install the package yourself at no additional cost (service included to your support contract) or you might place a paid order to have the updates done by our staff. Only if you want us to do the full service you've to pay that as an extra. Please notice the tabs on that page to switch between the options.